How to Create Your Account
New to Betty? You’ll need an account before you can log in. Here’s how:
- Click “Sign Up”. You’ll find the button in the top-right corner of every page.
- Enter your details. Provide a valid email and create a strong, unique password.
- Choose Canadian dollars as your account currency, so everything is priced and paid in CAD.
- Confirm your age and accept the terms. You must meet your province’s legal gambling age — 19+, or 18+ in Alberta, Manitoba and Quebec.
- Verify your email. Click the link we send you, and your account is live.
How to Log In
- Click the “Login” button on the homepage or in the app.
- Enter the email and password you registered with.
- If you’ve enabled two-factor authentication, enter the one-time code.
- You’re in — head straight to the lobby and start playing.
Faster Login with Biometrics
On mobile, you can skip the password entirely. Enable FaceID or fingerprint sign-in in the Betty Casino app and you’ll log in with a glance or a touch — safer than a typed password, and far quicker. Your session also stays alive when you switch apps, so you never lose your place.
Forgot Your Password?
It happens. Click “Forgot password?” on the login screen, enter your email, and follow the secure reset link we send you. If you’ve lost access to your email or have two-factor authentication enabled, contact our support team — for your safety, we restore access only after confirming your identity, so your account can never be handed to anyone else.
Login Troubleshooting
| Issue | Likely cause | Fix |
|---|---|---|
| “Incorrect password” | Typo, Caps Lock or wrong keyboard layout | Re-check your input or reset your password |
| Account not active | Email not yet verified | Open the verification link we emailed you |
| 2FA code not arriving | Connection or device-time issue | Sync your device clock and try again |
| Login temporarily blocked | Too many failed attempts | Wait a few minutes or contact 24/7 support |
| Page won’t load | Browser cache or weak connection | Clear your cache or log in via the app |
Keep Your Account Secure
- Use a strong, unique password and never reuse it on other sites.
- Turn on two-factor authentication for an extra layer of protection.
- Betty support will never ask for your password — beware of phishing emails.
- Always log out on shared or public devices.
- Only ever log in on the official site or app — check the address and the padlock.
Once You’re In
Your login unlocks the whole casino. Make your first deposit, claim your welcome package with promo code STM10 on the Bonuses page, and pick from 1,000+ games. New to online casinos? Our step-by-step gameplay guide shows you the ropes, and you can try most slots free in demo mode first.
Login FAQ
Can I have more than one account?
No — one account per person. Multiple accounts are not permitted and may be closed, so keep a single secure login.
Do I need to verify my identity?
You can play right away, but a one-time verification (KYC) is required before your first withdrawal. Completing it early makes payouts faster.
Is logging in on mobile safe?
Yes. The app uses bank-grade encryption and supports biometric sign-in, which is more secure than a typed password.